Contoh dialog percakapan GUEST HANDLING

Contoh dialog percakapan GUEST HANDLING

DIALOGUE IN HOTEL

Nama Kelompok          :           š   Amron Rosadi                  (Bell boy)

                                                š    Danu Riswanto                (Guest 1)

                                                š    Fajar Aditya Pratama      (Guest 2)

                                                š    Iqbal Fauzi                       (Receptionist)

Iqbal           : Good morning, TKJ Hotel…. May I help you?

Danu           : Morning..  We  want to book a room please..

Iqbal           : Certainly, when for sir?

Danu           : Sept the 23^rd, we will stay for three night’s

Fajar           : Yes, three night… And double with bath

Iqbal           : Certainly sir. I will just check what we have available…

         Yes, we have available sir.

Fajar           : Fine, how much is the charge per night?

Iqbal           : Ok sir, it’s Rp.200.000 per night

Fajar           : That’s fine.

Iqbal           : Who’s the booking for, please?

Danu           : Danu Riswanto, And my young brother Fajar Aditya

Iqbal           : Ok, could I have your identity card?

Danu           : This is my identity card

Fajar           : And this is my identity card

Iqbal           : Let our  bell boy  show you to your room

       : amron, can you show their room please.. this is their key room

Amron         : Morning sir, I will show you to your room..

(Then, bill boy bring luggage of guest)

Fajar           : Thank you

Danu           : Thank you

Amron         : ok sir, we have arrive in your room

Fajar           : wah, this room is so big..

Danu           : Yes right.. And so luxurious

Amron         : I am sure, you will enjoy your stay here

Fajar           : This is your tip sir..

Amron         : Thank you, have a nice stay with us

DIALOGUE IN RESTORANT

Nama Kelompok          :           š    Danu Riswanto                (Waiter)

                                                š    Fajar Aditya Pratama      (Costumer)

                                                š    Iqbal Fauzi                       (Costumer)

š    Amron Rosadi                  (Costumer)

Danu           : Good morning sir, welcome to our restaurant

Iqbal           : Morning, we would like to breakfast

Danu           : That would be our pleasure to srve you. Where would you like to sit sir?

Fajar           : How abaot that table?

Amron         : Yes, the table number one

Iqbal           : Yes, right

Danu           : This is our list food, and what your order?

Iqbal           : hamburger please and coffee

Fajar           : I will have cak kangkung and Tea

Amron         : I would chiken rice and coffee

Danu           : Ok, wait a minute…

       (Then waiter bring their foods)

Danu           : This your order hamburger, cak kangkung, and chiken rice… And this is your drink’s, two coffee and tea

Iqbal           : Ok thank you

       (Then, the costumer have finish)

Fajar           : Waiter-waiter? I want to pay

Danu           : Ok, and this is your bill

Amron         : I can’t pay with cash so I want to pay with my credit card

Danu           : All right sir, I will imprint your credit card…

       (Then, the waiter have finish)

       Thank you sir

Amron         : Your’e welcome…

Iqbal           : And this is your tip..

Danu           : Thank you sir for eating in our restaurant… I hope you come again..